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16 Day Kiwi & Tahiti Treat
Highlights: Christchurch, Franz Josef, Queenstown, Rotorua, Auckland, Bora Bora
Trip start: Christchurch
Trip end: Papeete
* USD per person based on 2-4 people, double occupancy. Custom designed personal tour. Prices subject to change.

National Geographic Adventure Best Adventure Travel Companies on Earth '98.33 Client Satisfaction Rating'

Winner National Geographic 'Best Adventure Travel Companies on Earth'
2008 & 2009

Trip Summary
Map of Itinerary
Expand [+]

Stunning views, relaxing lodges, fine food, this itinerary has it all. Begin your tour at Christchurch, the largest city on New Zealand’s South Island, where you will participate in spectacular balloon flight. Enjoy a wine tasting and a tram tour through the city. Go on a whale watching tour in Kaikoura and see a local seal colony. Your journey from Christchurch to Greymouth will take place aboard the scenic TranzAlpine railroad. Spend an evening at the foot of the massive Franz Josef Glacier. From there you will experience New Zealand’s “adventure capital” of Queenstown. Take a boat tour of magnificent Milford Sound, and participate in a variety of exhilarating optional activities. Continue to Rotorua and embark on the Tongariro Crossing, considered one of the greatest 1-day hikes in the world. In Auckland, New Zealand’s largest city, enjoy the panoramic views from the dormant volcano Mount Eden. Your tour will then bring you to the island of Bora Bora in French Polynesia. Take a speed boat tour and participate in an exciting "snorkel safari" of local reefs. Enjoy the end of your trip with optional activities or just relax and enjoy your stay at the 5-star Intercontinental Resort & Thalasso Spa.

Day Activities Hotel
Day 1
Christchurch
  • Christchurch: Transfer - Private - Airport - Vehicle/Driver
  • Lunch (not included)
  • Self-Guided - At Leisure
  • Dinner (not included)
The George (5*) 
Day 2
Christchurch
  • Up Up and Away - Per person
  • Self-Guided - Boating on the Avon
  • Tramway Restaurant, dinner and tour - Per person
The George (5*) 
Day 3
Christchurch
  • Shared - Kaikoura Whale Watching Excursion - Vehicle/Guide/Driver
  • Lunch (not included)
  • Dinner (not included)
The George (5*)
(Alt: City Central Motel Apartments)
(Alt: Rydges Christchurch
Day 4
Franz Josef
  • Transfer - International/Domestic Airport (private) - Car/Driver
  • Transfer - TranzAlpine Train to Greymouth - 1st Class Train Ticket
  • Greymouth: Transfer - Private transfer from Greymouth to Franz Josef
Te Waonui (5*) (B,D)
Day 5
Queenstown
  • Franz Josef: Transfer - Private transfer from Franz Josef to Queenstown (overnight in Franz Josef) - Per Vehicle
  • Queenstown: Transfer - Azur - Vehicle/Guide
  • Lunch (not included)
  • Dinner (not included)
Azur Lodge (5*)
(Alt: Crowne Plaza Hotel) (B)
Day 6
Queenstown
  • Self-Guided - At Leisure - Self-guided
  • Dinner (not included)
Azur Lodge (5*)
(Alt: Crowne Plaza Hotel) (B)
Day 7
Queenstown
  • Shared - Milford Sound by Coach and Flight (with Lunch) - Coach/Guide
  • Lunch (included)
  • Dinner (not included)
Azur Lodge (5*) (B)
Day 8
Rotorua
  • Transfer - Azur - Vehicle/Guide
  • Transfer - Airport - Vehicle/Driver
  • Rotorua: Transfer - Private - Airport to Treetops Lodge - Vehicle/Driver
  • Lunch (not included)
  • Shared - 1/2d PM Maori Hangi and Concert - Coach/Driver
Treetops Lodge (5*) (B,D)
Day 9
Rotorua
  • Tongariro Hike - Vehicle/Guide
  • Lunch (not included)
  • Dinner (included)
Treetops Lodge (5*)
(Alt: Rydges Rotorua)
(Alt: Distinction Rotorua Hotel) (B,D)
Day 10
Rotorua
  • Lunch (not included)
  • Dinner (included)
Treetops Lodge (5*)
(Alt: Rydges Rotorua)
(Alt: Distinction Rotorua Hotel) (B,D)
Day 11
Auckland
  • Transfer - Private Rotorua to Auckland transfer with sightseeing - Per person
  • Lunch (not included)
  • Auckland: Shared - Harbour Cruise & Dinner - Vehicle/Driver
  • Dinner (included)
Hotel DeBrett (5*)
(Alt: Skycity)
(Alt: Best Western President) (B,D)
Day 12
Auckland
  • Private - 1/2 d City Sights - Car/Driver
  • Lunch (not included)
  • Shared - America's Cup Sailing Experience - Vehicle/Driver
  • Dinner (not included)
Hotel DeBrett (5*)
(Alt: Best Western President)
(Alt: Skycity) (B,D)
Day 13
Bora Bora
  • Transfer - Airport - Vehicle/Driver
  • Air - Papeete - Bora Bora [Domestic - 50 mins] - Y Class (20 kg)
  • Bora Bora: Transfer - Airport/Pier (depart) - Boat
  • Dinner (not included)
Intercontinental Resort & Thalasso Spa (5*) (B,D)
Day 14
Bora Bora
  • Private - 1/2 d Shark & Ray Safari on Cap Camarat Bayliner - Vehicle/Guide/Driver
  • Dinner (not included)
Intercontinental Resort & Thalasso Spa (5*) (B,D)
Day 15
Bora Bora
  • Self-Guided - Optional Activities
  • Dinner at Bloody Mary's - Dinner
Intercontinental Resort & Thalasso Spa (5*) (B,D)
Day 16
Papeete
  • Transfer - Airport/Pier (depart) - Boat
  • Air - Bora Bora - Papeete [Domestic - 50 mins] - Y Class (20kg)
  • Papeete: Transfer - Airport - car/ driver
Depart 
B = Breakfast, L = Lunch, D = Dinner, 1/2d = Half Day, Al = All Inclusive

Trip Options
All of our itineraries may be customized as you wish, add extra days, change a hotel, see different sights. Contact one of our expert consultants for your free, no-obligation vacation plan.

Itinerary

Day 1 Christchurch

Christchurch is the regional capital of Canterbury, New Zealand. The largest city in the South Island, situated just north of Banks Peninsula. The large number of public parks has given Christchurch the name of The Garden City. Hagley Park and the 30-hectare (75 acre) Christchurch Botanic Gardens, founded in 1863, are in the central city. Other attractions include; Canterbury Museum, Ferrymead Heritage Park, Orana Wildlife Park, Willowbank Wildlife Reserve, Air Force Museum, Southern Encounter Aquarium and Kiwi House, International Antarctic Centre.

A private vehicle with driver will provide a transfer between the airport and hotel.

Enjoy a day at leisure in Christchurch and Canterbury, renowned for natural beauty and a wealth of things to do. Christchurch has a lively entertainment scene, strong cultural heritage, gorgeous parks and gardens, lots of sports facilities and good shopping. Among the 'must sees' include the weekend Arts Centre market, Christchurch Cathedral, Botanic Gardens and International Antarctic Centre. The Christchurch Art Gallery Te Puna o Waiwhetu exhibit's New Zealand and international art. The Canterbury Museum has fine cultural and natural collections as well as creative and imaginative displays. Orana Park is New Zealand's largest wildlife reserve and Willowbank Wildlife Reserve has among its displays New Zealand's largest daytime kiwi viewing area. Air Force World captures the adventure and history of flight in New Zealand and Christchurch Casino offers 24-hour gaming entertainment. Visitors can be introduced to Maori culture at Nga Hau E Wha Marae.

Located picturesquely in the heart of Christchurch overlooking its very own "Central Park," this very individual boutique hotel is just steps away from all the key attractions including the tram, arts market, restaurants, theatres and gardens. The hotel’s spacious rooms are designed with a stylish eye for detail, complete with luxury amenities and, with a one-to-one ratio of staff to guests, impeccable service is guaranteed. Boasting two world class restaurants that rate amongst the best in New Zealand, visitors come from far and wide to savor the delicious cuisine in both Pescatore and 50 on Park. Stroll down to the city center and explore the city’s many attractions including the popular casino and world-class art gallery.

Overnight at The George (5*).


Christchurch
Christchurch
Christchurch Square
Christchurch Square
The George
The George
Day 2 Christchurch

Sunrise meeting time (depending on season can be as early as 0500 hr or as late as 0700 hr). You will participate in preparing the balloon for the flight. View the beautiful South Island scenery from up above and celebrate the successful flight with champagne

Make way by foot to the historic Antigua Boatsheds, located only a short walk away from the city centre.  Hire a local "punter" to row a classic English flat bottomed boat through the river within the park.

The Christchurch Tramway Restaurant is a truly unique dining experience! Join us and incorporate fabulous five course dinner with breath-taking scenery and heritage.

Sit back in the luxury of our 36 seater air-conditioned, colonial style dining tram and be treated to the finest service, cuisine and beverages New Zealand has to offer.

Enjoy your delicious meal as you ride the tram tracks through the central city, past the Art Gallery, parks and shops, through Cathedral Square and the New Regent St Mall.

Overnight at The George (5*).


Christchurch Ballooning
Christchurch Ballooning
Avon River
Avon River
Day 3 Christchurch

Travel to Kaikoura, one of the few places in the world in the world that remain untouched and continue to boast such natural wonders. Located on the rugged east coast, Kaikoura is overlooked by majestic mountain range, and is the place to experience whales and many other species of marine wildlife from an excellent viewing level. This tour includes morning and afternoon tea, a spectacular whale watch cruise, and a cafe lunch at Kaikoura.  A return transfer to Christchurch is included.

Overnight at The George (5*).


Kaikoura Whale Watch
Kaikoura Whale Watch
Day 4 Franz Josef

Franz Josef is a small town in the West Coast region of the South Island of New Zealand. The town is named after the Franz Josef Glacier. The glacier's terminal face is 5km from the town and its accessibility makes it a major tourist attraction. The town has a population of about 320 people and is 20 minutes walk from the Westland National Park.

Private transfer from your hotel to Christchurch airport for your onward flight.

The TranzAlpine scenic train journey travels between Christchurch and Greymouth, from one coast of New Zealand to the other. En-route, admire the fields of the Canterbury Plains and farmland, followed by the spectacular gorges and river valleys of the Waimakariri River. The train then climbs into the Southern Alps before descending through lush beech rain forest to the West Coast town of Greymouth – a great base for visits to Punakaiki and the always popular glaciers.

This afternoon you will have time to look around this small coal and mining village, then you will be transferred to Franz Josef Glacier by private vehicle.

At one with nature, Te Waonui Forest Retreat (5*) is the ultimate coming together of luxury escape and environmental awareness. Great care has been taken to ensure this exceptional forest retreat steps lightly upon the earth, from the organic cotton bedspreads to its recycled local building materials. The hotel is within easy access to many excellent local attractions, including the Fox and Franz Josef Glaciers, just minutes away. Luxuriously appointed guest rooms, generously proportioned and featuring the highest standard of room amenities, such as your personal pillow menu, natural wool mattress underlay, and high speed Internet access. Dining among the trees in ‘The Canopy’ restaurant, and savoring quality local cuisine, including an indulgent five-course degustation dinner.

Overnight at Te Waonui (5*).


Franz Josef
Franz Josef
Waimakariri River
Waimakariri River
Te Waonui
Te Waonui
Day 5 Queenstown

Queenstown is a resort town in Otago in the south-west of New Zealand's South Island. It is built around an inlet on Lake Wakatipu, a long thin lake shaped like a staggered lightning bolt, and has spectacular views of nearby mountains. A resort town, Queenstown is a centre for adventure tourism. Skiing, jet boating, bungee jumping, mountain biking, tramping and fly fishing are all strong promotional themes. Queenstown is a major centre for snow sports in New Zealand, with four main mountain skifields (Cardrona Alpine Resort, Coronet Peak, The Remarkables and Treble Cone).

Enjoy a private transfer from your hotel in Fox Glacier / Franz Josef Drive (approx. 5 hour drive) to Queenstown, via Haast Pass. Sit back and enjoy the breathtaking scenery and views.

On arrival to Queenstown you will be met by your driver and transferred to your accommodation.

Azur, is a distinctively contemporary lodge located on a hilltop overlooking some of the most spectacular scenery in New Zealand. Set among native trees and with the stunning panoramic vistas of Lake Wakatipu, The Remarkables, Cecil Peak and Queenstown, Azur is known for privacy, discretion and serenity. The Lodge’s nine villas were designed to let you absorb the incredible views in chic luxury and total privacy. Every design detail has been taken into account to provide guests with a distinctively contemporary New Zealand experience.

Overnight at Azur Lodge (5*).


Queenstown
Queenstown
Azur Lodge
Azur Lodge
Day 6 Queenstown

Snow capped mountains, a crystal clear lake and blue sky days provide the perfect alpine setting for an unforgettable winter holiday. Queenstown is a snow lover's paradise with several ski areas on its doorstep and an intoxicating après ski culture. The region’s ski season typically runs from early June until early October. Off the slopes, an abundance of activities; being labeled as the adventure capital, inspiring scenery and warm hospitality combine to offer something special for everyone. Thrill seekers can take their pick of adventure activities; home of bungee jumping, white water rafting, and hang-gliding to name a few. While those seeking relaxation can chill out on the golf course, in a vineyard, at a luxury spa or in the many shops, galleries, bars and restaurants. Alternatively, spend a day in historic Arrowtown or take in the magical scenery in Glenorchy.

Overnight at Azur Lodge (5*).


Queenstown
Queenstown
Day 7 Queenstown

Commence the days touring after being picked up by a coach, travelling alongside Lake Wakatipu and through the countryside to Te Anau. Continue along the picturesque Milford Road to Milford Sound, which takes approximately 4 hours. Upon arrival to the wharf, board the ship to enjoy a scenic cruise around Milford Sound, providing spectacular visuals including local wildlife, rainforests, mountains and waterfalls. Lunch is provided on board. Following the cruise, depart back to Queenstown by flight and enjoy the scenery by air. (Weather permitting).

Overnight at Azur Lodge (5*).


En Route to Tasman Sea
En Route to Tasman Sea
Day 8 Rotorua

Rotorua is a city on the southern shore of Lake Rotorua in the Bay of Plenty region of the North Island. It is also home to botanical gardens and interesting historic architecture. Known as a spa town and major tourist resort since the 1800s, many of its buildings hint at this history, particularly Government Gardens at the eastern end of the town. Another of Rotorua's attractions is the mountain biking. Whakarewarewa (also known as the "Redwoods") Forest has been described as 'the Disneyland of mountain biking' and has some of the best mountain bike trails in New Zealand.

On arrival to Queenstown you will be met by your driver and transferred to your accommodation.

Relax during this transfer travelling between the airport and hotel.

A private vehicle with driver will provide a transfer between the airport and Treetops Lodge.

Enjoy an evening cultural experience at a local Maori concert.   It is a feast of cultural storytelling, entertainment and Maori kai (indigenous food). Feel the spirit of Te Puia at night and experience our heritage - a living legacy of people, culture and place.  Feeding guests is regarded by Maori as an honour and a sign of a tribe’s mana (standing), so a sumptuous banquet is provided during the evening. This banquet combines contemporary cuisine with a traditional hangi (earth-cooked oven meal), where kai (food) is steam-cooked by hot rocks in the earth, giving it a delicious smoky flavour. 

New Zealand, or Aotearoa, is a mythical land steeped in legend and mystery. The diverse landscape of Rotorua is where adventure abounds. Treetops Lodge offers the ultimate in world class luxury accommodation and is located in the heart of the trout fishing capital of the world and famed therapeutic thermal region, Rotorua, New Zealand. Nestled amidst magnificent native forests and valleys, Treetops Lodge & Estate offers a uniquely New Zealand experience. The Lodge with its’ elegant architectural style derived from this country's pioneering past. Timber and stone finishes echo the beauty and simplicity of the great outdoors at Treetops Lodge. A sanctuary and retreat of breathtaking terrain in 2,500 acres of secluded native forest and game reserve, seven trout streams, four lakes, over 70 kilometers of hiking trails, mountain bike riding, horse riding and the ultimate in tranquillity and splendour.

Overnight at Treetops Lodge (5*).


Rotorua
Rotorua
Maori Hangi
Maori Hangi
Treetops Lodge
Treetops Lodge
Day 9 Rotorua

The Tongariro Crossing is considered by many as one of the greatest 1-day hikes in the world, and a must do for the intrepid traveler. Boasting stunning views from all around, the hike begins from Mt Tongariro to Mt Ngauruhoe under the guidance of an experience regional expert whom will provide information about the local Kiwi on their tribal lands. Upon completion of this magnificent walk a return transfer to Rotorua is provided. 

Overnight at Treetops Lodge (5*).


Tongariro Crossing
Tongariro Crossing
Day 10 Rotorua

Overnight at Treetops Lodge (5*).


Day 11 Auckland

Auckland is the largest city in the country, and has the largest Polynesian population of any city in the world. It is one of the few cities in the world to have harbours on two separate major bodies of water. Auckland is popularly known as the "City of Sails" because the harbour is often dotted with hundreds of yachts, in fact over 135,000 are registered in the city. Many national treasures are displayed at the Auckland Art Gallery, Auckland War Memorial Museum, the National Maritime Museum, or the Museum of Transport and Technology (MOTAT). Exotic creatures can be observed at the Auckland Zoo and Kelly Tarlton's Underwater World.

Full Day Trip Waitomo and Auckland by private car with English Speaking Driver. Take in the sights of the picturesque Waikato area on the way to Waitomo. Admission included to the Waitomo Glow Worm Caves. Arrival into Auckland in the early evening

Enjoy a unique dining experience on Auckland’s magnificent Waitemata Harbour.  Enjoy an evening of great sailing as the sun sets on the horizon allowing the night lights of this photogenic city come to life.  The experienced crew provides detailed info about Auckland’s, whilst those craving some physical activity have the opportunity to participate in the sailing experience. Choose from a set menu served by the crew during the dinner stop at a sheltered mooring location. 

Settled in Auckland CBD, the Hotel DeBrett (5*) links two unique precincts - High Street's hip fashion and Shortland Street's tailored commerce. Hotel's iconic building has been stylishly reinterpreted into a 25-room luxury boutique hotel. Every room is individually designed and complimented with eclectic furniture, New Zealand art and photography. Experience contemporary New Zealand cuisine featuring the best local produce prepared and cooked with care in the Kitchen. The hotel provides a gym and DVD and book library and bars.

Overnight at Hotel DeBrett (5*).


Auckland
Auckland
Sunset Cruise
Sunset Cruise
Hotel DeBrett
Hotel DeBrett
Day 12 Auckland

See first hand why Auckland is known as the City of Sails as you enjoy a trip over the Harbour Bridge. Visit the Famous Auckland landmark of Mount Eden, a dormant volcano whose summit offers excellent panoramic views of the city and harbours. From the fantastic vantage point you will see evidence of Auckland's volcanic history, the most significant being the youngest volcano of Rangitoto Island at the entrance to the Waitemata harbour. This tour also takes in the Auckland Domain, the city's oldest park which is situated on a 62,000 year old volcano. In addition to these natural features you will be taken to the trendy shopping are of Parnell Village with its historical buildings that have been transformed into boutiques, antique and craft specialty shops. Your tour will then take you along the scenic waterfront route of Tamaki Dr. before returning to Downtown.

The America’s Cup is the world’s oldest and most prestigious sporting trophy and ultimate yachting accomplishment.  Usually the domain of billionaires and elite professional yachties, this activity provides a very unique opportunity to participate in sailing on these grand prix racing machines.  A must do attraction in Auckland and a unique opportunity to participate as crew on an actual America’s Cup yacht.  The experience varies per person: take the helm, exert energy on the grinders or sit back, relax and enjoy the sail, a once in a lifetime experience.

Overnight at Hotel DeBrett (5*).


Auckland Domain
Auckland Domain
America's Cup Sailing Experience
America's Cup Sailing Experience
Day 13 Bora Bora

Bora Bora is an island in the Leeward group of the Society Islands of French Polynesia, an overseas territory of France in the Pacific Ocean. The island, located about 230 kilometres (140 mi) northwest of Papeete, is surrounded by a lagoon and a barrier reef. In the center of the island are the remnants of an extinct volcano rising to two peaks, Mount Pahia and Mount Otemanu. Overwater bungalows are a standard feature of most Bora Bora resorts. The island is famous for snorkelling and scuba diving in and around its lagoon.

A private vehicle with driver will provide a transfer between the Auckland Airport and Hotel.

Enjoy this one way direct flight from Papeete to Bora Bora. The flight time is approximately 50 minutes.

Avail of a private boat transfer between your accommodation and the Airport/pier.

Scattering itself along the water, the Intercontinental Bora Bora Resort & Thalasso Spa is seated in the Motu Piti Aau island of Bora Bora. Relax in the comfort and luxuries of 80 overwater villas. Each is equipped with solid furniture, contemporary decor, and the best of high tech audio and video. Panoramic views, a shaded terrace, and solarium are just a few of the delicious features of these villas. Dine at either of two restaurants, each embracing an individual personality. Choose from gourmet cuisine overlooking the lagoon and beach, or casual cocktails and light snacks on the beach. A luscious infinity swimming pool awaits guests in the resort. Also enjoy the spa treatments for which the hotel prides itself.

Overnight at Intercontinental Resort & Thalasso Spa (5*).


Island Paradise
Island Paradise
Intercontinental Bora Bora Resort & Thalasso Spa
Intercontinental Bora Bora Resort & Thalasso Spa
Day 14 Bora Bora

Get up close and personal with tropical fish, stingrays and blacknose sharks in their natural habitat, the beautiful Bora Bora lagoon, from the decks of the charming Cap Camarat Bayliner. The safari’s schedule is tailor-made to suit you so if you want to come face to face with the lagoon’s manta rays, just let us know!

Overnight at Intercontinental Resort & Thalasso Spa (5*).


Shark
Shark
Day 15 Bora Bora

Bora Bora has many memorable, one of a kind adventures to experience, a fantastic selection of water sports awaiting your arrival. If you're in the mood to just relax, there are many wonderful options for you as well. The most radical new sport to hit French Polynesia in the past 50 years has to be kiteboarding. The French call it Flysurfing, and it's also known as kitesurfing. It basically involves being pulled on a board similar to a surfboard with straps, by a powerful kite. The winds are excellent, and (for the most part), dependable, and there's a few decent spots to launch from shore. Lagoon swimming, jetskiing, and world class scuba diving to name a few of the water activities. Try some of the local or wonderful French cuisine that the island has to offer. Take a walk around the beautiful island. The trail system is good, and easily experienced in only a day or two of non-strenuous hiking.

One of Bora Bora’s most popular restaurants has welcomed many Hollywood stars to its typically Bora Bora interior. Sink your feet into the sand and indulge in an exotic cocktail with a house special of fish and seafood.

Overnight at Intercontinental Resort & Thalasso Spa (5*).


Kiteboarding
Kiteboarding
Dinner at Bloody Mary's
Dinner at Bloody Mary's
Day 16 Papeete

Avail of a private boat transfer between your accommodation and the Airport/pier.

Enjoy your one way direct flight from Bora Bora to Papeete. The flight is approximately 50 minutes.

Enjoy a private airport transfer.

Depart Tahiti.

Overnight at Depart.


Papeete
Papeete

Trip Includes
Guaranteed departure - Accommodation, Activities, Transfers, Meals, Fees where indicated as per the itinerary - Local and international traveler assistance during your tour - Specialised and personalised services

Trip Excludes
International and Internal Flights - Tips - Laundry - Soft drinks and alcoholic beverages unless explicitly noted - Optional activities/extras – Visas (unless noted) - Vacation insurance

Trip Terms & Conditions

  • Your deposit is due immediately on booking (30% of program price, minimum $250). The balance is due 90 days prior to departure. We accept payment via credit card, certified check, wire transfer or money order.
  • Tour quotes do not include airfare to/from the trip start point unless noted on the itinerary
  • Cost increases in currency exchange, government fees, taxes, surcharges or hotel/lodge tariff increases between quote date and start date are payable by the client.
  • Availability cannot be guaranteed until booked. We will exercise best efforts to book hotels per the itinerary, however, in busy seasons and with client bookings made within 90 days of tour date we may be forced to offer substitutes.
  • Cancellations of confirmed bookings 90 days or more prior to departure will receive full refund minus a $350 (per person) administrative fee and any non-refundable paid fees (e.g. non-refundable airfare, cruise or hotel deposits). 60-89 days will be subject to loss of deposit. 30-59 days will be subject to loss of 50% of program price. 29 days or less will be subject to 100% of program price.
  • Payment of the program price constitutes your acceptance of the terms and conditions set out at www.kensingtontours.com/terms-and-conditions
  • Living Standards and practices at destination may differ from those in North America with respect to provisions of utilities, services and accommodation.