If you've traveled with us recently we'd love to hear from you! Positive or negative, all feedback will help us to ensure future tours are even better! Thank you for your time.

Region Specific Feedback :   All Regions Africa Asia Australia & Pacific Central America Egypt to India Europe North America South America

Africa - "Morocco is a fascinating country! Our Imperial Cities tour and our stay in the High Atlas Mountains was an extraordinary experience! Our guide, Mustapha, and our driver, Saiid, were experienced, professional, knowledgeable and kind. With their expertise, we had a fun, learning experience and worry-free! Every location we visited was thoughtfully chosen. Our accommodations were all very uniquely beautiful and comfortable. The personalized web page made the pre-trip preparations very manageable. We thank you, Gabrielle, for being accessible and very helpful. I would highly recommend using Kensington Tours for a trip to Morocco as our experience traveling with their staff was second to none! We look forward to using your services again! " CECELIA MENAKER, 2012

Egypt to India - "You put together a great trip and the written itinerary was excellent. I would like to highlight our experience with Mohammad in Cairo and Saad in Luxor - very different but both great. Each was incredibly knowable and the enthusiasm that Saad exhibited was amazing. Also, kuddos to our driver in Jordan - Abraham. A kind, gentle man with excellent English and should fall somewhere between driver and guide. He really made a difference for the 2 of us. BTW, we would definitely travel with you folks again (perhaps an African safari at some point in the future?) and we would also be pleased to be a reference. Bruce Cronander & Alan Bragg" Bruce Cronander, 2012

Egypt to India - "We just got back from our wonderful journey to 12 day tour of Egypt and Jordan. We had traveled to India with Kensington in 2009 so we knew that we would be in good hands. We had a wonderful worry free holiday- Kensington took care of us every step of the way. We were met upon arrival and whisked off to our hotel and we looked out to see the pyramids right from our room! When it was a bit foggy in the morning our guide just switched things around so we could be outdoors after the fog cleared. When we had a plane delay, our local guide just switched things around so we still got to see all the sites we had scheduled. We had a lovely visit in Cairo, a 3 day cruise down the Nile and a fantastic trip to Amman. through Petra and ended at the Dead Sea in Jordan. Our guides Iman and Sam in Egypt and Joseph in Jordan were awesome. They were flexible and were so informative and friendly. We felt very relaxed with them. We would recommend Kensington tours!" Carol, 2012

Asia - "Our trip was wonderful - beyond what was advertised. The hotels, food, and guides were all first class. All of the categories earn a "5." When we go on our next trip, we will go right to Kensington Tours. " Michael McGann, 2012

Africa - "Our trip was great for all in the three generation family group. The driver/guides were both A+, accommodations, food, etc. were all up to or beyond expectations. Mara West, our start, was beautiful! Kensington Serengetti, new and needs a little up grading, and location was not as spectacular as the rest. Tented Crater was wonderful with views of elephants across the valley from our roost. Amboseli was a wonderful ending stay with pool and a fantastic parade of elephants in the evening. Our favorite event was visiting the Sheldrick Orphan Elephant project! The Karen Brixen Museum (her home) was fascinating for my daughters aand me. All in all a never to be forgotten family experience! Thank you for all Kinsington did to make it so fine! Nancy" Nancy Stephan, 2012

Asia - "14 Days in India on a personal tour of Rajasthan. Same driver for the full trip, with separate guides for each town/village. Great hotels, great driver and great guides. I highly recommend Kensington if you want to do what you want to do (design your own trip) and if you want to do the trip with a high degree of confidence that all the things -- large and small -- that can affect the experience, your enjoyment, and your sense of challenge, learning, security, and comfort are well handled at a high level of excellence. Great job Kensington! " Harry Conaway, 2012

Egypt to India - "My wife and I had a magical 10 day holiday with Kensington Tours. The Nile River cruise part of the tour was more than fantastic. We had never done a river cruise and we were wonderfully surprised how great it was. The food, service, rooms, entertainment were second to none and I would have no hesitation in recommending this to anybody. The staff on the boat was very accommodating and we seemed to be waited on hand and foot and nothing was too much trouble. We had always wanted to go to Egypt and Kensington Tours offered exactly the trip we were hoping to get. We had trouble with our flights getting to Egypt but once we arrived we had no more problems. The Kensington staff greeted us and we knew we were ready for our holiday. The many shore excursions that we took were wonderful, informative and we always felt safe. We had the two most wonderful tour guides in Mahamoud A, Gebril and Lumiaa Touad Hafaar. Both guides could answer any question that we asked and being teachers we had plenty. But so many times they answered our questions before we could ask them. But what I liked the most about both guides was that they friendly, humorous and made us feel very special. If you would like to be treated very special too, I definitely would recommend Kensington tours to you. " Sid Bradford, 2012

Asia - "Margie and I want to thank you for help making our trip a wonderful experience. Everything was so well organized leading to reduced anxiety. Our guides were informative, friendly, punctual, knowledgeable, and possessed an excellent command of the English Language. Special praise for Khong Rida and his thirst for American idioms. His sense of humor will never be forgotten. Each hotel was magnificent with the Peninsula the classiest. Never in all our travels had we encountered such a gracious, accommodating staff. We'll always remember their hospitality. The view from the 35th floor was incredible, and no amenity was overlooked. Napasai blew us away. The view from room was spectacular, and the water couldn't have been more beautiful. We swam often with a smile at all times. If anyone we know is interested in taking a tour like this, we wouldn't hesitate to recommend you and Kensington. Thank you again, Alan and Margie Levine " Alan Levine, 2011

Asia - "Overall, I had a wonderful trip. We forgot what day it was, what date it was. I was surprised that I enjoyed Laos so much, probably more than Cambodia. The elephant ride is a must do for any traveler. I look forward to my next adventure!" Kara McCaffrey, 2011

Central America - "Nella: Our trip was amazing. We were the 1st and only guests on the Eco Adventure in Belize! Talk about being pampered! We will definitely recommend this trip to people (already have!) We would do it again in a heartbeat because it was so much fun, breathtaking, exciting. Everyone was SO friendly, kind and sincere. Thank you, thank you! " Kevin & Jan, 2011

Europe - "Our adventure in Italy was amazing. I am already looking forward to going back one day. But I knew we would love Italy as it has so much to offer.All the hotels were fine and we especially enjoyed our hotel in Venice. The train tickets and seats were all as confirmed and we had no problems there. So all in all the tour was great. I would definitely use Kensington tours again. Thank you for all your help and time in helping us prepare for this trip. It did make it a lot easier knowing things like hotels and trains were always taken care of. I also want to thank you for meeting our budget and needs for this trip. We knew we couldn't spend a lot on things like four/five star hotels and you always understood that and never made us feel like less of a client. So thank you for that. I hope we can use you again in the future. " Nancy, 2011

Asia - "I just wanted to let you how very well we were taken care of by all the people we encountered in China. Also, we really enjoyed each and every place we stayed. It was a well planned trip and I can’t express how much we enjoyed it. " Cynthia Williams, 2011

Europe - "Everything was wonderful! Had an excellent time and all of the arrangements were perfect with timely and excellent guides and transportation. I will use Kensington again and would recommend the South of Spain for anyone. It was beautiful, clean, friendly and historically and culturally rich. I also felt very safe in the areas we were in. The tours were all great and the Tapas night and Olive Oil tour, were really unique on top of the walking tours. I hope to have an opportunity to work with you again - thank you for a job well done!" Annette Widener Adams, 2011

Europe - "We want you to know that our Italian adventure was awesome! Everything went off without a single glitch which for me is unprecedented when traveling to Europe or other far away destinations. The professionalism of yourself and people your company employed to get us around Italy was exemplary--and it made our travels as hassle--free as we've ever experienced. I would not hesitate to go through Kensington again and I have already recommended your firm to at least a dozen people who like to travel. " Frederick Streckewald, 2011

Egypt to India - "Hello Karishma: I want to thank you first of all for making all the arrangements and for the itinerary. Every one in the group was very impressed by the professional way everything was handled in India; from the moment we hit the airport until we we taken back for our departure. The drivers were spectacular, providing us with superb service. The guides were all great, particularly in Varanasi , Jaipur and Jodhpur. They all gave us great insight into the culture and allowed us to really understand the history and the reasons behind all that we were seeing. The hotels were very good and I must tell you that I was extremely happy that we made the last minute change to the Leela Kempinski, which was nothing short of magnificent, even better than the Amarvilas" Rafael Diaz, 2011

Asia - "There are no ways to describe how amazing our trip to China was. Your tour guides were great. They were there to greet us and held our hands on departure days to make sure we made the right connections. The hotels were the best and the restaurants chosen terrific. We will make sure to book all our trips with Kensington Tours! Again thank you for planning such a great trip. Betty and Paul Seiden " Seiden, 2011

Europe - "We were really happy with all you did for us. The guides were excellent – delightful people and very knowledgeable. The hotels were all first rate. The drivers were also first rate. Spanish trains are great. " Paul Turner, 2011

Europe - "Turkey was more than I had imagined. My guide made it hassle free. The drivers were excellent. The stay in the cave hotel was amazing as was all of Cappadocia. Thanks for all the planning." Barbara Pomar, 2011

Egypt to India - "We spent seven days in Egypt. Everything was perfect. Our drivers and guides were the best we could ask for. The Nile cruise was wonderful. If you are thinking about going to Egypt, do it now. The crowds are low, the weather was great and the food was delicious. We were treated like royalty. The egyption people greeted us warmly everywhere we went. Kensington and Egypt exceeded all of our expectations. Egypt needs their tourists to come back. We will use Kensington Tours again. Thanks to all who made our dream trip come true." Bobby Nowell, 2011

Europe - "The Sicily tour was outstanding. The guides, without exception, made the days! The two best guides were from Palermo and Taormina! Taormina was the highlight because of the great scenery and food and guides. Everything went like clockwork. Will use your agency again! " John Bennett, 2011

Europe - "I recently took a 2 week solo trip to Turkey and the pre planning done by Melissa Fields was outstanding. In a short time period, she was able to arrange my trip based on my own hotel list and all the places i wanted to see. Even with all my special requests and concerns, and several changes she remained patient and professional at all times!! I can't praise her enough..I would definitely seek her expertise in the future should I decide to do a private tour again.My guide, Berna, was exceptional and i was very lucky to have her throughout my entire trip..Thank you Melissa!!" Kim Greenberg, 2011

Europe - "Melissa was very helpful in setting up the tour, especially since I made some specific requests.The guides were great, and the drivers very helpful – there was one driver, Vladimir – who took us from Dubrovnik to Split and Split to Zagreb who was particularly helpful. We liked the hotels, especially the one in Dubrovnik, the Bellevue – we loved that they had their own beach! All in all, it was a very positive experience and I would use your company again. " Lynda, 2011

Europe - "Everything was perfect, all drivers were on time,everything worked out perfect. There were no problems. Thanks again and we will use you all again!" Linda Berkowitz, 2011

Europe - "The trip planning was superb and our group thought that this was the best vacation of their life! The drivers that you set up for us was on time and the bus and drivers were excellent. Thanks for a great trip and for helping us maximize our experience with a group of 10 people. " Richard Timbo, 2011

Africa - "Touring Africa has been on our "bucket list" for several years. Finally it became a reality with absolutely no dissappointments. All of the Kensington staff were first rate, including those who arranged the trip plus the guides and drivers. Accomodation was A+ even including the tents on the Safari. The African people were amongst the most warm & friendly we have ever met. While on Safari we saw every animal there was to see and spent a lot of time amongst the herds (in our land cruiser of course) We had a total of 13 flights and all were timely. We never had to touch a pice of luggage from the time we arrived in Nairobio until we departed from Cairo. Our guides sped us through the various lineups for immigration and boarding, as quickly as possibly. The tour in Egypt was totally different but just as wonderful. Again the people were warm and friendly and all of the tours were interesting. (However we probably will not have to see another mosgue, temple or museum for awhile) The trip down the Nile was a lifetime experience, especially since one of us spent our birthday aboard and found out our guide back in Cairo had arranged a celebration and cake aboard the ship. The 1000+pictures we took will testify to our wonderful experience--one which will never, ever be forgotten. Thank you Kensington for a life changing experience. Sandy & Ron Thomas " Ron & Sandra Thomas, 2011

Europe - "Thank you for arranging a wonderful follow-up land tour from Venice to Barcelona after our 12 day cruise on Holland America. All our guides and drivers, from Nora in Venice to Anne in Barcelona were friendly, professional and very knowledgeable. Our stops in Florence, Nice, Avignon and Barcelona were amazing with just the right amount of sightseeing and down time. This whole trip was a wonderful experience for us and we will recommend your company to everyone." Nancy Madge, 2011

Europe - "We had a great time in Iceland! I am glad you scheduled the flight tour first because we had to reschedule it 3 times due to weather. When we went it was amazing. Our hotel Bjork front desk guy was awesome! He made a ton of phone calls for us and even scheduled an extra tour for us. Thanks for all of your help!" Lisa, 2011

Europe - "My friend and I both enjoyed our trip to Croatia. The hotels that you had arranged were wonderful. The drivers and tour guides that you arranged were very professional, provided much useful information and were always very prompt. I wanted to specifically mention our driver Vladimir, who drove us from Zagreb to Dubrovnik (through the Plivitice Lakes and Split), who was very professional and helpful and Aljosa in Dubrovnik, who gave us a great perspective on the country and also suggested some great itineraries for us in Montenegro and Bosnia for the weekend after we left Dubrovnik. Mario and Marina were also very helpful and very patient in responding to all of our questions! Thank you for all your help on this. " Eva Almirantearena, 2011

Africa - "Kensington made this a truely incredible experience. The tour guides were excellent. John (in Kenya) and Ellison (in Tanzania) were knowledgeable and personable. They were both a wealth of information and more than willing to "go that extra mile", the accomications were exceptional. Clearly Kensington cares about its clients." Warren and Ellen Halvorson, 2011

Africa - "Our trip to Africa was amazing. We couldn't have asked for a better guide, nicer accomodations, or a more amazing experience. From the moment we contacted Kensington to the moment we flew out of the Serengeti, Evan and I felt we got our bang for our buck, were appreciated, and got to know the Tanzania we wanted to experience. We have recommended you and will continue to do so to our friends and family. Thank you!" Carolina and Evan Norko, 2011

Africa - "it was an amazing trip!..masai mara was incredible..people were so pleasant and courteous ..kensington and christine did a great job in taking excellent care of us!..mara west was awsome!..love to go back again!..thanks christine !!" rani kodali, 2011

Europe - "I have been to Europe 10 times and this was my favorite Europe trip ever. The people and places were wonderful. Thank you to you as well as all the people in Slovenia and Croatia that helped arrange the trip. " Keith Kapatkin, MD, 2011

Egypt to India - "It was one of the best we have ever gone on....the attention to detail was above the top as were the guides. I think we were there in 2009 Spring. Can anyone give me an address for purchasing more perfume oils from The Thousand and One Nights Flower Extract Palace, near the main pryamids? Love the Papyrus scent! Thank you. You can have anyone ask how the trip was! We absolutely had a perfect trip!" John and Laura Manko, 2011

Australia & Pacific - "There were so many high points on the trip that I simply do not have time to put them all down in an email. This is the short list: The Shangra-La - beautiful, great location and wonderful service! Mike Ball Dive Expedition - experience of a life time! Fantastic staff. Silky Oaks Lodge - most beautiful setting and lovely service. Camel ride at Ayers Rock - very fun! Uluru Base and Sunset tour - we got very lucky and were alone on this tour. Our guide, Ebony, was the best! We have nothing negative to report from our trip. Just a huge THANK-YOU to Louise! I just wanted to give Louise credit for a fantastic trip!" Dwoskin Family, 2011

Europe - "My trip to Iceland with my two daughters was perfect. The credit and eternal thanks goes to Kensington Tours, who anticipated our every need. From departure to return flight, all activities were coordinated down to the minutest detail. Our stay at Hotel Borg was wonderful. All the excursions and activities were fascinating, beautiful, age appropriate and exciting. In spite of certain dietary restrictions, all our needs were taken care of. I can whole heartily endorse Kensington Tours without reservation and with my highest recommendation and endorsement. With their travel expertise you are sure to have a great time" Sara Babich, 2011

Europe - "Our trip to Prague, Budapest and Vienna was absolutely magnificent. Our private tours, drivers, airport/train station pick-ups, everything was flawless. Kensington was a pleasure to deal with and I highly recommend to an traveler. Our experience was unforgettable and will use them again in the future. " Barbara, 2011

Europe - "We wanted to let you know that our Belgium trip was fabulous and flawless. The itinerary was spot on in terms of covering the major sights in a compressed time period. The three cities are really gorgeous: historic, well maintained, storied and interesting. We were especially taken with Ghent, which is just as beautiful as Bruges but gets less press. We highly recommend it to visitors who wish to explore a gorgeous Belgian city without the crowds. You folks did a super job. " Nan Rose Cooper, 2011

Europe - "All of the tour guides and drivers were great; couldn't have asked for anything better. " Melina Maria Mcmillan, 2011

Europe - "We had a wonderful time. It was truly a trip we will never forget. Our guide was fabulous and made the trip memorable by bringing the history of Greece to life at every site we visited. " LeeAnn Neumann, 2011

Europe - "The whole trip was GREAT. Hope to use your services in the future." Sara Arbel, 2011

Central America - "The planning and organization of the entire trip was fantastic. All the drivers were exactly on time, and top rate in every aspect. The hotels chosen were beautiful. The tour choices were excellent, along with the guides. It was my first time to Costa Rica and Nella organized everything for me and I felt I saw so much of the country and everything I asked for and much more. My trip was absolutely perfect in every way. I would definitely use this company again to travel because they did such an incredible job. I have recommended this company to everyone I've talked to about my trip." LaRae Nelson, 2011

South America - "Excellent coordination, good guides and good schedule. I will certainly consider Kensington for future trips." Yves Tourangeau, 2011

Europe - "Our trip to Scotland went off perfectly. Our driver guide was very personable and added significantly to the success of the trip. All of the accommodations were very satisfactory – actually above our expectations. The seats you got for us at the Tattoo were some of the best in the stands. I will recommend Kensington to anyone planning a “do it yourself” trip like ours. " James (Jim) Gesick, 2011

Africa - "Most important/impactful part of the trip is the GUIDE provided by Kensington Tours - we had Waziri and he was FABULOUS - he made our experience in Tanzania, Africa a trip of a lifetime (be sure to ask questions about your guide to determine that he will be a good fit for those traveling in your party)..... Accommodations were GREAT (love Serena facilities....they are 5-star) and the food was very good as well. Liz (agent from Kensington) did an excellent job with our trip itinerary - activities, accommodations, etc. were planned out extremely well and the order of where we went, what we saw, and where we stayed was simply perfect in making this such an incredible experinece....thank you Liz! Be sure to talk with a reference who already travelled a similar trip to what you're planning and ask a lot of questions....this will help you with planning your itinerary, packing - knowing what's available and what you should be sure to bring from home (this is important). We loved our trip to Tanzania, Africa (there is no place in the world like the Serengeti)...It was a trip of a lifetime - THANK YOU Kensington Tours - we're extremely pleased with the services we received from your complany!" kelly cerino, 2011

Asia - "Dear Sarah, Thank you so much for a wonderful trip to China. We had a fantastic time! All of the information we needed was provided in advance and worked perfectly. We did not have a single problem. Every guide we had was terrific. They were nice, well informed, flexible and prompt. The sights we saw were incredible. It is hard to pick an absolute highlight. The Great Wall and Hutongs in Beijing were my favorite. My sister loved the Terra Cotta Warriors. My nephew loved the Hua Shan Mountain Tour, it was spectacular. " Lynn Beasley, 2011

Europe - "Overall, our trip was fantastic. We are already planning on how we can get back to Iceland. The guides were all wonderful, from all the different tour companies. Park Inn is a great choice of places to stay: folks are very helpful and friendly...in fact the whole country is full of helpful, friendly people. And I finally learned to pronounce Eyjafjallajokull. " Deborah Allen, 2011

Europe - "Iceland was wonderful. We fully enjoyed ourselves. Iceland was absolutely charming from beginning to end. And Kensington Tours did a great job of organizing everything, especially the weather." Brenda Langridge, 2011

Europe - "My experience in Iceland was quite nice. The people were wonderful, helpful and kind.The in country contact was terrific. " Carrie Pearlman, 2011

South America - "Carla was an excellent guide; her English was very good. We enjoyed all of the sites in Quito that we visited. The weather was beautiful. The resturants were delicious! The car we drove in was great. Quito is so beautiful and the people were hospitable. Our air flights worked very well. The hotel staff were very polite and made good suggestions for eating out; and the hotel food was very good. The Galapagos tour was amazing. We really liked the Coral, the staff and the other guests. The island tours and the wildlife were amazing. We took part in all of the activities and felt that the tour guides and boat staff were friendly and helpful. I would love to go back! " Diane Jones, 2011

Europe - "We had a great time in Italy. All the scheduled tours were wonderful. All the guides and drivers were prompt and the travel agent in Rome even helped us find my daughter's lost sunglasses and send it from Florence to Rome. We were very pleasant about the quality of services. We definetely will come back. " Catherine Lin, 2011