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| Terms and Conditions |
Registration and PaymentA deposit of $750 per person is required at the time of booking. Final payment is due 90 days prior to departure. If your reservation is made within 90 days of departure, the entire cost of the trip must be paid at the time of confirmation. Back to Top CancellationCancellations 90 days or more prior to departure will receive full refund. 60-89 days will be subject to loss of deposit ($750 per person). 30-59 days will be subject to loss of 50% of program price. 29 days or less will be subject to 100% of program price. Cancellation of Extra Services - For additional hotel nights and other extra services booked in connection with tour programs: Cancellations received 60 or more days prior to the service will be refunded in full; 59 days or less in advance will be charged 100% of the price. Back to Top Passports and VisasValid passports are required for travel to the destinations in this brochure. Check with your travel agent or Kensington Tours for the latest visa requirements. Back to Top BaggagePrices include two pieces of baggage per person. Weight restrictions apply on internal flights, maximum weight 20kg (33lbs) per person. Baggage and personal effects are at owner's risk throughout the travel program. Check with the airline for other baggage restrictions applicable to international flights. Back to Top ChangesPrices are based on current rates of exchange, tariffs and taxes. Kensington Tours reserves the right to increase tour prices to cover increased costs, tariffs and taxes, and to reflect fluctuations in foreign exchange markets. Kensington Tours also reserves the right to withdraw a tour or any part of it to make such alterations in the itinerary or with the tour inclusions as it deems necessary or desirable and to pass on to tour members any expenditures or losses caused by delays or events beyond its control. Itineraries and arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond Kensington Tours control. Every effort will be made to operate tours as planned, but alterations may occur after the final itinerary has been issued. Back to Top Promotional PhotographyKensington Tours reserves the right to take photographs during the operation of any program or part thereof and to use them for promotional purposes. By booking a reservation with Kensington Tours, program members agree to allow their images to be used in such photographs. Program members who prefer that their images not be used are asked to identify themselves to their travel program escort at the beginning of their program. Back to Top Claims and RefundsRefunds are not made for any missed services, except for verifiable extenuating circumstances. Please see our Limits on Responsibility on this page. For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by supporting documentation and/or a statement from the Operating Company verifying the claim. Any adjustment considered will be based on the actual price of the services involved and not on a per diem basis. Adjustments will not be made for unused sightseeing trips or meals. Kensington Tours will not accept any liability for any claims that are not received within 30 days of the termination of your travel program. All claims for days missed while travelling should be made in writing within 30 days of the termination of the program. Back to Top Air TransportationKensington Tours does not arrange airfare. Clients will be referred to a dedicated travel agent at Carlson Wagonlit or other independent agency who will arrange airfare. Kensington Tours will not accept any responsibility for mistakes or errors in airfare bookings made by independent third parties. The client's confirmed web page will have detailed tour information, and it is up to the client to ensure the correct arrival and departure flight information from the tour start and end cities. The independent agent will arrange the best-priced airfare available in the class category you request at the time of your booking. Please note that certain airfares are subject to a service fee. Should you cancel or change your air reservation before or after your departure, cancellation penalties may apply. Airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes or conveyances. These programs may use the services of any IATA carrier. International air carriers are subject to international air conventions limiting their liability. The limitations of liability are contained on the reverse side of the airline ticket and form part of the terms and conditions of this package. The passage contract in use by these companies, when issued, shall constitute the sole contract between the companies and the purchaser of these travel programs and/or passage. Back to Top Limits on ResponsibilityKensington Tours, its employees, officers, directors, successors, agents and assigns, does not own or operate any entity which is to or does provide goods or services for your trip. It purchases transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers (including from time to time other affiliated Kensington Tours companies). All such persons and entities are independent contractors. As a result Kensington Tours is not liable for any negligent or willful act of any such person or entity or of any third person. In addition and without limitation, Kensington Tours is not responsible for any injury, loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time. Risks: There are certain inherent risks in adventure travel of the type involved here. These include, but are not limited to, hiking, walking safaris, climbing injuries and altitude sickness, and in all trips dangers of animals, inaccessibility to medical attention and difficulty in evacuation from remote locations in the case of a medical emergency. Passenger assumes all such risks with regard to these possibilities. Travel Advisories/Warnings: It is the responsibility of The Traveler to become informed about the most current travel advisories and warnings by referring to the U. S. State Department's travel website at www.travel.state.gov/ or by phone at 1-888-407- 4747. In the event of an active State Department Travel Warning against travel to the specific destination location(s) of the trip, should The Traveler still choose to travel, notwithstanding any travel advisory or warning, The Traveler assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against. Arbitration Agreement: Any controversy or claim arising out of or relating in any way to these Terms and Conditions, to the Responsibility Clause, to the brochure, or any information relating in any way to the trip, or to the trip itself, shall be settled solely and exclusively by binding arbitration in Delaware, US, in accordance with the rules of the Arbitration Association then existent. Travelers Representations: The Traveler represents that neither he nor she nor anyone traveling with him or her has any physical or other condition or disability that could create a hazard to himself or herself or other members of the tour. Kensington Tours reserves the right to decline to accept anyone on a trip. Kensington Tours reserves the right to remove from the trip, at his or her sole expense, anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise impact the enjoyment of other passengers on the trip. Back to Top PAYMENT OF THE PROGRAM PRICE CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS SET OUT HEREIN. |