Feel confident and safe on your journey
Our first priority is always to protect the health and safety of our clients and local teams. As travel resumes, we have implemented a new set of standards – specific and stringent precautions that ensure a positive travel experience for our clients, and a safe working environment for our local teams and hotel partners. Because, now more than ever, we believe that custom private-guided travel is the right choice.
What you can expect
Kensington Tours is monitoring the wellbeing of our guides and drivers, and we have mandated regular temperature checks to help ensure they are healthy. They will wear gloves and masks and maintain appropriate social distancing during their time with you. We will also ensure that you have access to hand sanitizer and masks.
Kensington Tours’ private vehicles are thoroughly sanitized prior to each tour and transfer. We’re committed to ensuring that each vehicle will be stocked with gloves, hand sanitizer and face masks.
Away from crowds
In addition to providing our private-guided experiences, Kensington Tours will use an “away from the crowds” approach for entering any attractions and sites. By focusing on off-peak access, we will enable our clients to enjoy key sites and attractions with comfort and ease.
Beyond our always careful selection of hotel partners, we are committed to delivering our guests only to properties that have rolled out a comprehensive, elevated standard for cleaning rooms and operating their dining spaces, common areas and administrative services.
With your Destination Expert, you have the flexibility to make itinerary changes up to seven days prior to departure. And while you’re traveling, our guides can always make changes on the fly to ensure that sightseeing and activities are delivered with your safety, comfort and preferred pace in mind.
Unbeatable 24/7 support
Rest assured that wherever you’re planning your trip, your Destination Expert is up to date on the situation on the ground. And during your journey, Kensington Tours’ staff are always available around the clock. They can make changes, answer questions or provide in-the-moment support should you ever require it.
Speak to your Destination Expert for more details on our Safe Travel Certified Policy.
Kensington Tours is certified by the globally recognized World Travel & Tourism Council (WTTC) Safe Travels standards. The WTTC has worked with health experts, Governments, and other members of the travel industry to align on effective protocols for the safety and well-being of both travelers and workers.
Review the full details of the WTTC ‘Safe Travels’ Protocols that Kensington Tours will adhere to.